Frequently Asked Questions

 We are open for pickup and drop-off every day of the year, with the exception of Thanksgiving Day and Christmas Day. Each year, we also close briefly for staff vacation in mid-October and for a few days in January. These planned closures allow us to continue providing the attentive, loving care your dogs deserve. 

We offer deluxe boarding in spacious climate controlled rooms, and large individuel play yards. We do offer dropins for the day .  

  Cancellation Policy

We understand that life happens and plans can change. Our goal is always to work with our families whenever possible.

If you need to cancel or adjust your reservation, please let us know as soon as you can. For longer stays of more than five (5) days, a partial fee of up to 50% may apply only if we are unable to fill the space. In most cases, we are able to accommodate changes and minimize or avoid fees altogether.

Thank you for communicating with us—we truly value the trust you place in our care.